People want health and social care support that works for them - helping them stay well, get the best out of services and manage any conditions they face. Our job is to find out what matters to the public and to help make sure their views shape the support available.
What are people saying?
Between April to June 2019, we received reports of 17,269 people’s views and experiences of health and social care from our network.
This briefing highlights what the public are saying about primary care, secondary care and social care.
We also take an in-depth look at why personalised care matters and how this can be applied to different sections of the community.