Hospital policies on making a complaint - FOI results

Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.
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Summary

A Freedom of Information request shows that more than a third of hospitals across England are turning away concerned citizens wishing to report incidents of poor care that they have witnessed.

Downloads

Find out what we found from our Freedom of Information Request. 
If you need this in a different format, please email enquiries@healthwatch.co.uk or call 03000 68 3000.

Results from our Freedom of Information request.