Blind woman using Braille
Accessible Information Standard – our recommendations
As part of our 'Your Care, Your Way' campaign, we have set out five headline recommendations to help health and care services ensure that people who have communication needs are given their healthcare information in the way they need it.
23 February 2022
News
Blind man using phone to read something aloud
Accessible Information Standard – findings from our Freedom of Information requests
Between September and November 2021, we submitted a Freedom of Information (FOI) requests to over 200 National Health Service (NHS) provider trusts to gather details on compliance with the Accessible Information Standard.
23 February 2022
News
Young woman wearing a winter coat. She is sitting in a wheelchair.
Your Care, Your Way survey - Alternative formats
So you can take part in our campaign Your Care, Your Way, we have created our survey in several alternative formats, including Easy Read.
23 February 2022
Blog
Teenage boy and girl having conversation using Sign Language
Your Care, Your Way - Campaign information in alternative formats
Everyone should be given healthcare information in the way they need it. Read an overview of our campaign and find out more about Your Care, Your Way in British Sign Language and Easy Read.
22 February 2022
Blog
Headshot of Louise Ansari
Our new National Director starts work
We’re delighted to let you know that Louise Ansari, our new National Director, has started with Healthwatch England today.
14 February 2022
News
Woman in front of an ambulance
NHS sets out Elective Recovery Plan
With a record six million people currently waiting for hospital treatment, the NHS has today set out a plan to address backlogs that built up during the Covid-19 pandemic and tackle long waiting lists for care. Read our response.
8 February 2022
News
Three people talking and listening in a hospital corridor
The power of listening in times of crisis
Following the publication of our annual report, our Chair writes about the vital role your feedback plays in shaping better health and care services.
3 February 2022
Blog
Man and woman walking outside a hospital.
How has lockdown affected people's mental health and dignity?
New research highlights the challenges faced by health and social care services in England and the importance of feedback for improving care.
19 January 2022
News
A women is having a biopsy in a hospital
Plans to tackle NHS backlog – our response
In a new report, MPs have today warned that tackling the backlog caused by the pandemic is an "unquantifiable" challenge and have called for a broad national health and care recovery plan to be introduced.
6 January 2022
Response
dentist using tools to help check a patients mouth
Recovery of NHS dental care too slow to help thousands left in pain
Lack of access to NHS dentistry has intensified as an issue for people over the last 18 months. Our latest research is a stark reminder that it is an issue decision-makers must react to now, to protect our health.
12 December 2021
Blog
Elderly woman on phone
Social care: What is in the new plan?
Find out what's in the Government's new social care plan and how it compares with what people have told us.
3 December 2021
Response
Picture of Louise Ansari
Louise Ansari appointed as our new National Director
We're delighted to announce that Louise Ansari has been appointed as our new National Director at Healthwatch England.
18 November 2021
News