News and reports

Find out what happened at our public Committee Meeting.

Find out what we, along with the Healthwatch network, have achieved over the past year.

Find out more about the processes and procedures in place for Healthwatch to carry out its functions effectively.

As part of our research into unsafe discharge from hospital and care settings we conducted a Freedom of Information Request in May 2015 of 164 hospital trusts.

Find out what happened at our public Committee Meeting.

With the help of 101 local Healthwatch, we heard from over 3,000 people who shared their stories with us about their experiences of the discharge process.

Each local Healthwatch works in an area with its own unique issues but there are specific statutory activities which every local Healthwatch must undertake and it is important that this work is consistent.

This report outlines the funding each local Healthwatch has received to deliver their statutory activities based on survey results from 148 local Healthwatch, working across 152 local authority areas.

Our seven-point action plan to help ensure that the complaints system gives patients what they need and ensures the NHS and social care services can learn from their mistakes.

Our business plan outlines how we plan to meet our strategic priorities from April 2015 to March 2016.

Find out what happened at our public Committee Meeting.

Results from our Freedom of Information Request show care home residents and other social care users are not being given support to make a complaint about social care services.