People's experiences of primary care

Most people when surveyed say that they are satisfied with the care they get from primary care services, but this does not tell the full story.
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Summary

Most people when surveyed say that they are satisfied with the care they get from primary care services, but this does not tell the full story.

Our report 'Local Healthwatch Investigate: Access to Primary Care' summarises what people have been telling local Healthwatch about their experiences of primary care.

Some of these problems are already well known, but the impact on specific communities is not. We spoke to a number of patient groups including people who are deaf and hard-of-hearing, migrants, students, mothers of young children and over-65s to find out what is working well and where things could be improved.

This report explains what people told us.

Downloads

You can also read this report in Large Print and a summary of what people told us.

If you need this report in a different format, please email enquiries@healthwatch.co.uk or call 03000 68 3000.

A summary of what we found
Our findings in full
Our report in Large Print