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News and reports

How well are patient transport services performing?

Travelling to healthcare appointments is challenging for some people. Read what people told us about their experiences the difficulties they face booking and using patient transport services.
19 November 2025
Blog

Beyond the Battlefield: Veterans' Struggles for NHS Care

These stories show how some veterans are struggling to get the care they need.
9 November 2025
Blog

Supporting veterans to live well

Veterans face unique challenges in getting the health care they need after they leave the military. Find out how Healthwatch teams across England have been helping veterans to get the care they need.
9 November 2025
Blog
Man drinks a cup of coffee

AI and algorithms in healthcare – what are the risks and opportunities for the NHS?

Our latest research shows that while most men turn to the NHS most often for information on staying healthy, one in five are now using platforms such as TikTok, Instagram and YouTube and almost one in 10 are using Artificial Intelligence (AI) chatbots.
5 November 2025
Blog
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What are parents of children with special educational needs and disabilities telling us?

Parents across England are speaking up about the challenges they face getting the right specialist support for their children and how families are often left struggling to get the care their children deserve.
4 November 2025
Blog
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Cancer care: Why your voice matters

With someone diagnosed with cancer every 90 seconds, we look at why more patients need to speak up about their care.
24 October 2025
Blog
Sad and lonely senior gray-haired Caucasian woman talking on the mobile phone, receiving bad news. Loneliness and aging concept

What have people told us about Continuing Healthcare?

Continuing Healthcare should provide those eligible with NHS-funded support outside hospital. But how easy is it to get? And how could it be simpler?
13 October 2025
Blog
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Men would come forward for prostate cancer screening

Most men would attend testing if the government introduced a national screening programme for prostate cancer, according to our new research.
8 October 2025
Blog
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Breaking down NHS waiting lists to tackle inequalities

Thanks to your feedback, we’ve advocated for NHS England to publish better data to highlight and address inequalities in people’s experience of waiting for NHS treatment.
25 September 2025
Blog
A woman has an FSH measurement to determine if she is perimenopausal or has already gone through menopause.

What are people telling us about prevention and early intervention?

Action by health services to help prevent illness and disease or spot conditions early is crucial. But how easy do people find it to get this kind of help so that opportunities to prevent ill health are not missed?
24 September 2025
Blog
Man on a train looking out of the window

Time to get serious about men’s NHS Health Checks

Our new research shows that too many men are missing out on the NHS Health Check, which is essential in preventing illness and saving lives. Read our findings and calls to action for healthcare leaders.
18 September 2025
Blog
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Understanding cancer care from the patient’s perspective

Patients often report positive experiences for cancer treatment services. In the most recent national cancer survey, respondents scored NHS cancer care services higher than the previous year, scoring them an average of 8.94 out of 10. Find out what people have told us about their experiences of cancer care.
8 September 2025
Blog

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