News and reports

A new approach to care is making dementia support better for people in Suffolk, after those with the condition, their families and carers shared their experiences with Healthwatch Suffolk.

To mark Dementia Action Week, we're sharing Carolyn's story of how she's struggling to get the right care for her husband and how his dementia diagnosis has upended their lives.

The Government has promised to put in place a 10-Year Health Plan to fix the NHS in England. We have outlined the four things that matter most to you and how they should shape the 10-Year Plan.

Our latest research found frequent errors in patients’ individual medical records.

Following your feedback, we have been working with Royal Mail and a coalition of NHS and patient organisations to ensure vital NHS communications are delivered on time.

Key recommendations we made to improve cervical screening uptake have been adopted by NHS England. Read how this will improve care for women across England.

We’ve helped to bolster the case for a ban on selling vapes to under-18s as as parliamentarians debate draft legislation.

The Government is planning a national commission to reform social care, while the Health and Social Care Select Committee gathers evidence to report on the cost of delays to adult social care reform. Ahead of these reports, we have reviewed our evidence on social care, and Healthwatch leaders across England share their ideas for change.

Your stories show why it's important that people can access support for their eye health when they need to.

Many people could benefit from end-of-life care, but access to and quality of this care can be variable. We look at what matters most to dying people and their relatives or carers.

People seeking help with drug and alcohol addiction need individualised care to stand the best chance of a sustained recovery. Read our latest insight report.

Karen saw a dentist before the first Covid-19 lockdown, but now she can't find any dental surgeries in the local area that treat NHS patients.