Patchy complaints support is putting vulnerable people at risk News - 15 March 2015 Read more about Patchy complaints support is putting vulnerable people at risk
Disabled people struggling to access GP appointments News - 13 February 2015 Read more about Disabled people struggling to access GP appointments
What are people’s biggest health and social care issues for 2015? News - 31 December 2014 Read more about What are people’s biggest health and social care issues for 2015?
NHS steps up a gear to get people home for Christmas News - 22 December 2014 Read more about NHS steps up a gear to get people home for Christmas
Those who witness poor care being denied right to complain by NHS News - 5 December 2014 Read more about Those who witness poor care being denied right to complain by NHS
Don’t blame patients for the bed crisis News - 28 November 2014 Read more about Don’t blame patients for the bed crisis
Using people’s views of good complaint handling to improve experiences News - 20 November 2014 Read more about Using people’s views of good complaint handling to improve experiences
Renewed efforts required to create compassionate complaints system News - 14 October 2014 Read more about Renewed efforts required to create compassionate complaints system
More reassurance needed about how medical records are being used by government News - 8 October 2014 Read more about More reassurance needed about how medical records are being used by government
Bringing the voice of consumers to Parliament News - 10 September 2014 Read more about Bringing the voice of consumers to Parliament
