The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Have you spotted your local Healthwatch out and about?
Every day local Healthwatch staff and volunteers go out in their communities to find out what people think of health and care services. They share what they hear with local decision makers to ensure that services meet the needs of people using them.
14 September 2016