elderly woman
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman speaking to a volunteer
Five steps to follow when choosing a care home
Finding the best care home for you or a loved one can be difficult. We’ve pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.
15 August 2017
Picture of elderly man getting help to use an Ipad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Older man reading
Four ways GP practices can become dementia friendly
Find out how one local Healthwatch has been showing GP practices how small changes can make a big difference to patients’ experiences of visiting the doctor.
17 April 2017
Different types of medication
Are you sure you know who's treating you?
If you want to find out more information about the health and care professionals treating you, the Professional Standards Authority can help.
3 February 2017
Lady having dental treatment
How to make a complaint about your dental treatment
Have you had a bad experience of visiting a dentist? Find out how to make a complaint with our online tool.
6 December 2016
Dentist looking at dental x ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
woman asking another woman questions
What do people think about proposed patient data standards?
The Government has been consulting on new standards to strengthen the security of patient information and to help people make informed choices about how their data is used.
14 September 2016
Carer helping child
Looking after someone? Know your rights
Across the UK there are seven million unpaid carers supporting a friend of family member. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
25 January 2016
GP speaking to patient
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015