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Advice and information

A female dental surgeon talking to a patient
How to get an NHS dentist appointment during COVID-19
Routine dental care has had to change because of COVID-19, with many people struggling to access NHS services. Here’s some information on how to access an NHS dentist now COVID-19 restrictions are eased.
16 June 2020
Women looking at out of window, looking pensive
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Man in wheelchair being helped into a minibus
Planning care at the end of life
We explain why it’s important to have a plan in place, should you or a loved one become critically ill.
9 April 2020
Woman standing outside. She has dark brown hair and is wearing a purple jacket.
What's the difference between social distancing, self-isolation and shielding?
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 April 2020
Closeup of teenage boy talking in group therapy
What can I expect from young people’s mental health services?
Young people may need help with a range of issues at different points in their life. Find out what you can expect from mental health services, to make sure you get the support you need.
6 February 2020
lady sitting on a bus looking out of the window
Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
A female dental surgeon talking to a patient
What you should expect when it comes to care for your teeth
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 June 2019
Three women stand talking
Registering with your GP: understanding your rights
Many of you have told us that you have experienced problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
23 January 2019
An elderly man wearing a hat smiling at the camera
Six things to consider when choosing a care home
Do you feel that choosing a care home is a daunting task? To help make your decision more straightforward, you need the right information. Here are six things you need to know to help make your decision.
21 November 2018
Young woman with her arms round an elderly lady sitting in a chair
Making a complaint about social care services – what should you expect?
Here we look at six things you should expect when making a complaint about social care services.
19 July 2018
Video screen grab
How to look after yourself whilst caring for someone else
Each day 6,000 people become carers. Looking after a loved one can be physically and emotionally exhausting so it's vital that you get the support you need. Find out how you can make sure you look after yourself.
24 April 2018
Screengrab of a video about reporting suspected side effects of medicine
Making sure medicine is safe for everyone
Have you or a family member had a side effect after taking medicines? Find out why it's important to share your experience to make medicine safer for everyone.
23 November 2017
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