Work in the NHS? Five ways to let people know you’re using their views to improve care
Every year, NHS and social care staff receive millions of pieces of feedback from those using services. Read these top tips to help ensure people know how you are using their feedback to improve care.
22 August 2018
How to look after yourself whilst caring for someone else
Each day 6,000 people become carers. Looking after a loved one can be physically and emotionally exhausting so it's vital that carers get support. Find out how carers can make sure they look after themselves, whilst also taking care of somebody else.
24 April 2018
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017