Jane has held this position on an interim basis since December 2015 and has been a committee member of Healthwatch England since 2012.
Her former experience includes being the Deputy Chair of Citizens Advice and the Vice Chair of the Gangmasters’ Licensing Authority.
Jane will serve for two years and will also continue to sit on the Board of the Care Quality Commission.
Welcoming the news Peter Wyman, Chair of the Care Quality Commission, said:
“Jane’s background in consumer rights and protection will be invaluable in helping the health and care sectors enhance how they use and capture the views and experiences of people. Her experience makes her an asset as both a non-executive director of CQC and as Chair of Healthwatch England.”
In response to her appointment, Jane Mordue said:
"It has been a real privilege to serve as interim Chair of Healthwatch England over the last 12 months. This year has seen us redouble our support for local Healthwatch and install a clear framework for handling the intelligence they have collected from hundreds of thousands of people.
“The health and social care sector faces a period of unprecedented change and as a result the insight gathered by Healthwatch has never been more important. By working together we can help ensure the experiences of patients are used to drive up quality, that people play a central role in redesigning services to meet their needs in the future, and importantly we can help the NHS get change right first time.
"I am delighted to be appointed as the permanent Chair and to be cracking on with the job of putting people at the heart of our health and social care services.”