News and reports

Find out how to contact us using a British Sign Language (BSL) interpreter.

Our Chair and National Director respond to the death of Queen Elizabeth II

With the NHS experiencing the busiest summer on record, the waiting list for treatment has hit a new high, according to latest figures. Read our response.

Have you or your loved one struggled to get a GP referral for tests or treatment?

New plans to open surgical hubs should reduce the backlog of patients waiting for care. Our National Director Louise Ansari highlights the need for a focus on tackling health inequalities.

NHS England has achieved the first milestone in its plan to eliminate backlogs caused by Covid. Read our response.

A new investigation from BBC News and the British Dental Association has found nine in 10 NHS dental practices across the UK are not accepting new adult patients for treatment under the health service. Read our response.

It's easy to think that the feedback you give us doesn't make a difference. We want to show you how this isn't the case.

The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.

The Accessible Information Standard gives disabled people and people with sensory loss the right to get healthcare information they can understand and communications support if needed. Find out what people who need communications support told us.

Our new deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.

Record NHS waiting times appear to be increasing the number of people paying for private care, according to a new BBC analysis. Read our response.