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Our complaints process

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
29 June 2017
Report
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Our public Committee Meeting May 2017 - supporting materials

Find out what happened at our public Committee Meeting.
24 May 2017
Report
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Autism services for children and young people - findings from the Healthwatch network

Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.
29 March 2017
Report
Our commitment to equality and human rights Front Cover

Our commitment to equality and human rights

Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.
27 March 2017
Report
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Our business plan 2017-18

Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.
22 March 2017
Report
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Our public Committee Meeting February 2017 - supporting materials

Find out what happened at our public Committee Meeting.
2 February 2017
Report
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Dementia services - findings from the Healthwatch network

Over the past year local Healthwatch have spoken to people across the country about their experiences of dementia care - from help provided by GPs and pharmacists to support offered through hospitals and social care.
19 January 2017
Report
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Access to NHS Dental Services: What people told local Healthwatch

Find out what three key issues people face when accessing NHS dental care in our new report.
23 November 2016
Report
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Our Committee Meeting November 2016 - supporting materials

Find out what happened at our public Committee Meeting.
2 November 2016
Report
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State of support - local Healthwatch funding 2016/17

This report outlines the funding each local Healthwatch has received to deliver their statutory activities.
31 October 2016
Report
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Our financial statement 2015/16

Our financial statement explains our financial performance and position for 2015/16 and details spending by each of our strategic priority areas.
18 October 2016
Report
Our Annual Report 2015/16 Front cover

Our Annual Report 2015-16

Published today, our Annual Report to Parliament 2015-16, outlines how together we are putting people at the heart of care.
18 October 2016
Report

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