News and reports

Find out what happened at our public Committee Meeting.

Read seven inspiring stories from our 2017 Healthwatch Network Awards, to show how your feedback is helping to change health and care for the better.

This toolkit is designed to help local Healthwatch scrutinise local complaints systems, make recommendations based on findings and follow through on the improvements they ask for.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Find out what happened at our public Committee Meeting.

Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.

Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.

Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.

Find out what happened at our public Committee Meeting.

Over the past year local Healthwatch have spoken to people across the country about their experiences of dementia care - from help provided by GPs and pharmacists to support offered through hospitals and social care.

Find out what three key issues people face when accessing NHS dental care in our new report.

Find out what happened at our public Committee Meeting.