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News and reports

How well are patient transport services performing?

Travelling to healthcare appointments is challenging for some people. Read what people told us about their experiences the difficulties they face booking and using patient transport services.
19 November 2025
Blog

Beyond the Battlefield: Veterans' Struggles for NHS Care

These stories show how some veterans are struggling to get the care they need.
9 November 2025
Blog

Supporting veterans to live well

Veterans face unique challenges in getting the health care they need after they leave the military. Find out how Healthwatch teams across England have been helping veterans to get the care they need.
9 November 2025
Blog
Man drinks a cup of coffee

AI and algorithms in healthcare – what are the risks and opportunities for the NHS?

Our latest research shows that while most men turn to the NHS most often for information on staying healthy, one in five are now using platforms such as TikTok, Instagram and YouTube and almost one in 10 are using Artificial Intelligence (AI) chatbots.
5 November 2025
Blog
Graphic of magnifying glass

Men's Health: How to improve health outcomes, knowledge and behaviours

Our latest research shows the barriers that men face when seeking care.
5 November 2025
Report
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What are parents of children with special educational needs and disabilities telling us?

Parents across England are speaking up about the challenges they face getting the right specialist support for their children and how families are often left struggling to get the care their children deserve.
4 November 2025
Blog
Chief Executive, Louise Ansari, sitting wearing black and white top and glasses.

Healthwatch England Chief Executive steps down

After nearly four years in the role, our Chief Executive will be leaving her role this December.
30 October 2025
News
Young male pharmacist giving prescription medications to senior female customer in a pharmacy with female pharmacist in the background

How can your pharmacy help you?

Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.
29 October 2025
Advice and Information
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Cancer care: Why your voice matters

With someone diagnosed with cancer every 90 seconds, we look at why more patients need to speak up about their care.
24 October 2025
Blog
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Urgent reform needed as NHS complaint numbers reach a new high

New data shows written complaints in the NHS reached a new high in 2025. Read our response and why it's time to reform the NHS complaints system.
16 October 2025
Response
Graphic of magnifying glass

The year ahead

Find out more about our updated plans for this financial year.
14 October 2025
Report
Sad and lonely senior gray-haired Caucasian woman talking on the mobile phone, receiving bad news. Loneliness and aging concept

What have people told us about Continuing Healthcare?

Continuing Healthcare should provide those eligible with NHS-funded support outside hospital. But how easy is it to get? And how could it be simpler?
13 October 2025
Blog

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