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Hospital policies on making a complaint - FOI results
Our new evidence raises further concerns about the defensive and obstructive culture around complaints in the NHS.
5 December 2014
Report
My expectations for raising concerns and complaints report front cover with two enlarged speech marks one with the picture of an elderly man and one with the picture of a mother with her baby daughter
My expectations for raising concerns and complaints
What should people expect when it comes to raising concerns and complaints about health and social care? Our new report explains.
20 November 2014
Report
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The State of Support 2014/15
Find out what funding the Healthwatch network has received to carry out its statutory activities for 2014/15.
2 November 2014
Report
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Our public Committee Meeting October 2014 - supporting materials
Find out what happened at our public Committee Meeting.
22 October 2014
Report
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Our Annual Report 2013/14
Our Annual Report, Loud and Clear: Making your voice heard highlights our work and the work of the Healthwatch network over the past 12 months.
14 October 2014
Report
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Suffering in silence
This report highlights what people have told the Healthwatch network about their experience of making a complaint about health and social care services.
14 October 2014
Report
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Our financial performance and position 2013/14
Find out about more about our financial performance and position for the financial year 2013/14.
13 October 2014
Report
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Our public Committee meeting July 2014 - supporting materials
Find out what happened at our public Committee Meeting.
23 July 2014
Report
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Our business plan 2014/15
Find out what we will do in the year ahead.
21 July 2014
Report
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Our strategy 2014/16
Our strategy for 2014/16 sets out how, by working together, the Healthwatch network will truly champion the interests of those who use health and social care services. 
21 July 2014
Report
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Our public Committee meeting May 2014 - supporting materials
Take a look at the papers for our Committee meeting.
14 May 2014
Report
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Our public Committee Meeting February 2014 - supporting materials
Find out what happened at our public Committee Meeting.
13 February 2014
Report