Healthwatch from across England shared their successes and concerns in Westminster to make sure people can have their say about changes to health services.
NHS Digital responds to the Healthwatch call to monitor emergency readmission rates and investigate the reasons why people return to hospital just 30 days after they have been discharged.
Local Healthwatch aim to speak to every section of their community about their experiences of care. However, some communities face more issues than others when it comes to accessing the right support and find it difficult to have their views heard.
Find out how Healthwatch have made a difference to the experience of diverse communities using health and social care services.
Our work is shaped by the concerns that local people raise with local Healthwatch across the country. Our analysis of local priorities puts improvements to primary care at the top of the list for 2019.
With thousands of people at risk of homelessness this winter, we look at the common issues people who do not have a place to call home tell us they can face when it comes to health and care.
Since 2014, we’ve heard from 1.4 million people about what it’s like to use NHS and social care services. Our latest annual report to Parliament highlights what changes you want to see and how together we're making a difference.
In our annual report to parliament, we call on services to listen to what matters most to people when it comes to their care – and on the public to keep speaking up.
Last year 406,567 people told us what matters most to them about health and social care. These views have been placed into over 2,000 reports, informing services about the improvements that people would like to see.
Three in five of us will become an unpaid carer at some point in our lives. Kate* tells us about what it was like becoming a carer for her husband and the difficulties they faced.