News and reports

New joint report highlights what people can expect when making a complaint about health and social care services.

Using the views and experiences of patients and their families, have published our findings from our investigation into the utterly bewildering and largely ineffective complaints system in health and social care.

We are calling on the Rt. Hon Mr Hunt to create a single regulatory regime for different uses of patient records and ensure that people have the right to opt out of all government data sharing projects.

Our response also includes issues that people have been sharing with local Healthwatch across the country about worries about the security of their data.

Healthwatch from across England share their concerns in Westminster to make sure people can have their say about changes to health services in their area.