News and reports

Our latest research found frequent errors in patients’ individual medical records.

After people in Derbyshire talked to local Healthwatch about their experiences of leaving hospital, a new role is helping patient feedback drive lasting change.

Working with Royal Mail, NHS and patient organisations, we have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.

Satisfaction with health service at lowest recorded levels.

Long hours and unpredictable weather often prevent agricultural workers from leaving their farms to get care. However, this is changing thanks to one local initiative in County Durham.