What’s shielding really like? Rosie tells us her story.

What can we learn from those forced to self-isolation because of a health problem? Rosie Adamson-Clark, shares her experience and top tips for remaining positive.

In April 2020 Rosie, 64, was told to shield in her home in Bolton. With severe heart failure, lung fibrosis, Adrenal failure, and chronic asthma amongst other life challenging conditions it’s vital that she stays at home to protect herself from catching the coronavirus.

As former Chair of Equalities at Healthwatch Bolton, Rosie is all too familiar with people or  vulnerable groups not knowing where they can go for help, or how to overcome any issues they are experiencing.  

After 35 days in isolation, Rosie talked to us to share her experience, and to make sure that people know that they are not alone during these unprecedented and worrying times.

A new reality

As a patient at her local hospice, Rosie was told on Wednesday 11 March that all day patients and day therapies would no longer be permitted. Instead, people were to isolate and seek help from their GP; the Hospice would ring patients every week and be there to answer any concerns or question.

This seemed ok with Rosie at first with, the reality of what this meant didn't sink in until a couple of weeks later.

A large part of her support network was no longer there, her friends were also shielding, and her family lived hundreds of miles away so were unable to help. Rosie turned to humour, sending videos to her friends and family to keep both herself and them upbeat.

I created some online exercises with some loo rolls to get people laughing. As a Quaker, I believe in sharing things with other people – humour being one of them.

Tell us about your experience of care

Has your care been disrupted by COVID-19 and its impact on health and social care services? Whether it’s good or bad, we want to hear from you.

It only takes five minutes and your feedback can help NHS and social care services understand the steps they can take to improve care for you and your loved ones.

Tell us your experience

Feeling down and trapped

Despite being able to find humour in situations Rosie found herself struggling five weeks into shielding. She couldn’t get the medication she needed, and there were problems with her orders going through properly. Rosie needed 18 pills a day for her heart medication, so this naturally brought about a lot of anxiety when she couldn’t get them easily.

“The government have a system identifying vulnerable people, although it took them 4 weeks to write to me, but not in helping people deal with what this means in practise.

“The receptionist, the doctor (if it isn’t my named GP), the people over the phone, well they don’t know me, or perhaps understand the urgency of my medication needs. If I was there in person, I can get my point across but I can’t do that on the phone. I had to go to bed with angina I was so worried about getting my medication – I was down to the last tablet. In the end I was able to get in touch with a good friend who was a retired medic. The friend was able to steer me in the right direction to get help.

“Getting groceries was also a challenge but, 5 weeks in, we’ve got a system going now so we’re ok. But it’s taken us a while and not everyone has the help available to them."

Without a brilliant network of people, what would I do? It would be catastrophic. I want to live longer rather than not be here.

Talk to your local Healthwatch

If you need help and advice about your local health and social care services, contact your local Healthwatch.

Planning ahead

With a high level of fear among the population, it can be hard to know what to do about a condition, either existing or new. To help Rosie know what to do, her GP worked with her to work out an action plan. After originally phoning her once a week to check in and see how she’s doing, Rosie decided that she wanted his time to be spent with others in greater need as she was doing ok.  

Rosie’s GP phoned her to work out plans for a range of scenarios e.g. what to do if she had another heart attack, what to do if she couldn’t get medication.

All staff do a brilliant job, but sometimes they can be very factual and not give you a chance to speak about what you need and why it's important. I need people to speak to me, but also to HEAR me, it only takes a couple of minutes to check in with people and ask how they can help to sort this out. That person to person contact is so crucially important.

Rosie’s mindfulness tips

With a previous role in the NHS, work for 17 years in Clinical psychology and training in Clinical hypnosis, Rosie told us how in the middle of being humorous, it was important to take some time out and practise mindfulness or self soothing. Once a day she takes time out to practise.

  1. Close your eyes and place your back against the door, feel the doorknob in your back.
  2. Tell yourself that all the people that you care about are behind you, and they’re safe, and you can leave all of your worries behind.
  3. Focus on your breathing, breathing in for seven seconds, and out until you get to eleven seconds, but do not labour or force your breathing, just whatever feels comfortable. Do this on repeat.
  4. In your mind, walk along a path to your special place taking note of the things you see smell and hear around you, really feel the sun or the grass or sand under your feet. Your special place could be a beach, a  wood, a park. Wherever it is, this is your special place that you can go to feel safe, cocooned and relaxed. 
Mindfulness needs to be something that you want to engage with, not part of a necessary or regimented routine, that’s when it becomes a chore. You need to develop it, it’s like a muscle.

Ending on a positive note 

When asked what she would tell people that were in a similar, if not worse situation, Rosie said: 

“Although you feel absolutely alone and physically you might be on your own, know there is a world going on out there, so you aren’t on your own. We’re all connected, the  end of isolation will come.

“Hold your friends and family close to you in your mind and in your heart and you will get through it."

Coronavirus: advice and guidance

Here's some more information to help you during the pandemic.

Read more

Talk to your local Healthwatch

You can help make health and care services better by sharing your experiences and ideas. Talk to your local Healthwatch.

Find your nearest Healthwatch