Someone I love has died - where can I find support?

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
Woman standing in front of a window holding a tea

What is grief?

Grief is something we experience when someone close to us dies. There is no right or ‘normal’ way to feel, as everyone experiences grief differently. 

As it is natural to have a strong reaction to someone dying, you may feel:

  • Shocked about what has happened
  • Pain and distress
  • Anger
  • Guilt
  • Depression
  • Longing
  • Worried about other people’s reactions

When you’re grieving, it’s important to not put too much pressure on yourself to feel better.

To help you support yourself and others experiencing grief, Cruse Bereavement Care has put together a series of useful articles, including practical advice on what to do when someone dies.

Find out more 

COVID-19 and grief

Increased public talk of death can be distressing for people who are already grieving. For example, the COVID-19 pandemic may have brought up painful or traumatic memories.

Thousands of people are also grieving the loss of a loved one due to COVID-19. Because of restrictions brought in during the pandemic, some people did not have the chance to spend time with a dying person or did not get to say goodbye. This can make it difficult to accept the reality of grief.

Where can you go for support?

Grief is a natural response to loss that many people will cope with through support from family and friends. However, if you want to talk to someone else, there are services, organisations and community groups that can help you.

NHS support

If you need support, you can use NHS talking therapies, like Cognitive Behavioural Therapy (CBT). These are free, and you can refer yourself directly.

Find talking therapies near you 

Some local areas might have specific bereavement counselling services, but they might not be free. You can check by visiting your local council website.

When should you see your GP about your mental health?

You should go to the doctor if:

  • You’re struggling to cope with stress, anxiety or a low mood
  • You’ve had a low mood for more than two weeks
  • Things you’re trying yourself are not helping
  • You would prefer to get a referral to a service from a GP

Find out more

What's your experience?

We know it can hard to get support for your mental health. To understand the issues people are facing we want to hear your experience of trying to access mental health services. 

Tell us your experience

What to do in a mental health crisis

If you're in a crisis and need urgent help

If you don’t feel you can keep yourself safe right now, seek immediate help by visiting your nearest Accident and Emergency (A&E) department or calling 999.

If you need urgent support but don't want to go to A&E:

  • Call Samaritans on freephone 116 123 – they're always open and are there to listen

  • Contact your GP surgery and ask for an emergency appointment

  • Contact NHS 111

Online bereavement support

Find support on social media

Many people have set up their online communities or accounts exploring grief and bereavement. For example, the UK Motherless Daughters Facebook group is a closed space for people to share their experiences and feelings.

These groups can be particularly helpful if you’re waiting for NHS support or are currently unable to access traditional support because of COVID-19.

You can find these groups by searching key words, like grief and loss, on different social media channels. Some examples that might help you are:

Other types of online support

  • Apart of Me is a game designed to help young people cope with the death of loved one.
  • The Griefcast is a podcast where comedians talk about their own experiences of death and bereavement.
  • Grief Encounters is a podcast about love, life and loss.

Charities and community organisations

This article has a selection of national charities and community groups that can help you, but you can use the At a Loss website to find the full range of support available. Many of the organisations below run helplines, online chat services and support groups.

Organisations supporting adults

Cruse Bereavement Care provides bereavement support to people across the UK. If you need someone to talk to, you can call their helpline.

808 808 1677 

Death Cafes are local groups of people getting together to drink tea, eat cake and discuss death. They are run entirely by volunteers. Find your nearest Death Cafe on their website.

WAY Foundation is a national charity that supports people who have been widowed before their 51st birthday.

Survivors of Bereavement by Suicide is a self-help organisation which exists to meet the needs of those bereaved by the suicide of anyone close to them.

0300 111 5065 - Monday to Friday, 9am-9pm

Macmillan Cancer Support provides information and support for anyone affected by cancer.

0808 808 0000 - Monday to Friday, 9am-5pm

Sue Ryder charity provides palliative, neurological and bereavement support from their specialist centres. They also offer online bereavement support which provides useful information, advice and resources to help you cope if you are struggling with the loss of someone. 

0808 164 4572

Untangle Grief are a grief support community who offer a range of practical and emotional support to those that have suffered a bereavement. 

07932 317 923 - Monday to Friday, 9am - 6pm

team@untanglegrief.com 

Organisations supporting children and their families

Grief Encounter is a charity supporting children and their families who have experienced the death of someone close to them.

0808 802 0111 - Monday to Friday 9am-9pm

Winston’s Wish support children and their families after the death of a parent or sibling. If you need advice on supporting a bereaved child, phone their helpline.

0808 802 0021 - Monday to Friday 9am-5pm

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying and when a child is facing bereavement.

0800 028 8840 - Monday to Friday, 9am-5pm

Organisations supporting young people

Hope Again is a website set up by Cruse Bereavement Care for young people.

Let’s Talk About Loss is a peer-led meetup group in cities across the UK for young people aged 18-35 who have lost someone they love.

The New Normal runs grief support meetings to connect young adults who have experienced loss and are looking for others who understand.

The Grief Network is a London based network for people bereaved as teenagers or in their 20s and 30s.

End of life organisations

Compassion in Dying is helping people to prepare for end of life.

 0800 999 2434 - Monday to Friday, 11am-3pm

Hospice UK is a national charity for hospice and palliative care.

The Anne Robson Trust has a national helpline to support people dying and their friends and family. 

0808 801 0688 - Monday to Friday, 11am - 5pm 

Share your experience of NHS and social care services

We want to know more about the care you and your loved ones have received during the pandemic - both the good and the bad. Help your local NHS and social care services understand issues that are affecting care for you or a loved one in our short survey.

Tell us your experience