Advice and Information -
A new scheme could see women across England save hundreds of pounds a year on their Hormone Replacement Therapy with a prepayment certificate.News -
Health and social care services face big challenges, and if they are to improve, decision-makers must listen to public feedback. Read how we aim to help make this happen.Report -
With unprecedented challenges facing NHS and social care services, we've launched a new plan setting how we work to make sure your experiences help make care better.News -
When people have concerns over any aspect of their care or the actions or decisions of any NHS or social care body, they have the right to make a complaint. Read our position on how health and care services should manage complaints, and our work on this issue.News -
We welcome the creation of an independent public inquiry to learn lessons from the Covid-19 pandemic. The lessons from this inquiry could improve how government, NHS England, health and care providers and commissioners respond to future pandemics or public health emergencies.Response -
Using your feedback on care, we share with the Government the issues we believe should be included in the objectives for the NHS for the years ahead. Read our recommendations.Response -
The NHS Assembly consulted staff, patient groups, carers, charities, and partners in health and social care for the report launched ahead of the 75th anniversary of the health service on 5 July. Read our response.Response -
Thousands more doctors and nurses will be trained in England every year as part of a 15-year workforce plan. Read our response.Advice and Information -
Find out what a ‘fit note’ is, when you might need one and how to get one.Blog -
With the NHS turning 75 this week, our Chief Executive reflects on why listening to users of health and care services is so integral to improving the quality and safety of care.News -
National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read our response.Blog -
Our research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.Report -
With record NHS waiting times, the ongoing impact of the pandemic, and industrial action in the NHS, we've conducted research to understand the extent to which NHS patients are having their care disrupted and the impact this is having.Advice and Information -
Autism affects people in different ways. It can bring strengths and challenges that can affect how comfortable, healthy, and happy you feel. Here's what you should expect from an autism assessment, diagnosis and getting the proper support.Response -
Healthwatch England welcomes NHS England’s simplification of cancer waiting times data. A simplified care timeline can help patients and their loved ones to have a better understanding of what milestones and timelines they can expect during their cancer treatment journey.Advice and Information -
The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.News -
NHS England is moving forward the timetable for the autumn COVID-19 and flu vaccine rollouts.Response -
We have welcomed the introduction of Martha's rule for hospital patients.News -
We explore the three main challenges people face accessing health and care services when they live alone with limited or no support.Blog -
Good communication with patients goes a long way.Blog -
The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals.Blog -
The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade.News -
With the NHS under immense pressure, we look at the impact that waiting for a diagnosis, test, or treatment can have on individuals and some of the potential solutions that might help.Blog -
Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities.Report -
This briefing shows how engagement and participation with people and communities can deliver real benefits to the health and care system.Advice and Information -
With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available.Blog -
As Remembrance Day approaches, we hear from army veteran Shaun about how long waiting times affected his ability to access NHS care.Report -
This briefing shows how people's experiences can be used to support the development of a long-term vision for the NHS to strengthen these services.
Advice and Information -
NHS social prescribing link workers can connect you to the right community groups and services to help support you.Response -
Our response to NHS England's announcement on travel options for people facing long waits for care.Report -
Find out how the NHS can work better across teams to help people who are receiving care.Blog -
Our research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action.Blog -
Four areas where you can improve support for people diagnosed with diabetes.Advice and Information -
Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed.Advice and Information -
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.Blog -
Find out what's working and what could be better regarding people's right to choose where they receive treatment.Advice and Information -
Did you know Volunteer Responders can help you access support and services such as collecting prescriptions and shopping delivery?Response -
Five organisations representing NHS leaders and patients join forces regarding on-going industrial action in the NHS.Blog -
Natalie is among the many people who have recently told us how their diabetes care can be improved.News -
Healthwatch Impact Award shortlist announced. Find out about eighteen projects chosen for their work to improve care using your feedback.Advice and Information -
Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.Blog -
We look at the action the Government is planning to take on an issue that young people first raised with us in 2022.News -
‘Share for Better Care’, a new campaign launched by Healthwatch to help address health inequalities across England.Response -
Healthwatch and national organisations representing patients and NHS leaders express concerns over Royal Mail plans to delay bulk mail of NHS appointment letters.Blog -
Emma can't afford dental care for their children. Because of stories like hers, we're calling for reform of NHS dentistry.Report -
Using experiences of care from over 10 million people collected over the past ten years, we have a bold vision for the NHS in 2030. Find out where we think the NHS should be in six years and how it can get there.News -
Local Healthwatch wins Impact Award in a tight competition showcasing the outstanding work done to improve care over the last year.
