Report -
Our new report looks at how the COVID-19 pandemic has changed the way people access their GP and how this affected people's experience of care.News -
NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.Response -
We have joined forces with leading patient groups to respond to the Government's plans around GP data sharing.Report -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.News -
Our new report explores people's experiences of digital and remote healthcare and sets out five principles for post-COVID19 care to ensure no one is left behind.News -
In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.Response -
The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.Blog -
People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.Response -
Using your feedback on care, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our recommendations.Report -
People increasingly use remote medical technologies to keep tabs on their health. We looked at people's experience monitoring their blood pressure from home to see what NHS services can learn.Response -
NHS England has published a final report of the stocktake on integrating primary care, looking at what is working well, why it’s working well and how we can accelerate the implementation of integrated primary care. Read our response.Response -
The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read our response.Blog -
The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.Blog -
It's easy to think that the feedback you give us doesn't make a difference. We want to show you how this isn't the case.Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.News -
Have you or your loved one struggled to get a GP referral for tests or treatment?Response -
The government will today announce its plans to improve access to GPs, including same-day appointments for those that need them. Read on our response.News -
Our latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.News -
GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations we’ve made to decision-makers on how people’s experiences can be improved.Advice and Information -
What is the six-week postnatal check for new mothers and why it’s important that you attend it? In this advice piece, we cover all the basic questions you may have about it.Response -
Read our response to the latest NHS data on cancer support.News -
Healthwatch Hackney wins Impact Award in a tight competition showcasing the outstanding work done by local Healthwatch over the last year.News -
Being able to visit the GP when you need help is something, we often take for granted. See how by speaking up, local residents secured better opening hours for their community.
