Why the transport experience is important in the context of health provision in Coquetdale

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Summary of report content

Healthwatch Northumberland has examined the updated Travel Impact Report specific to the Rothbury and Coquetdale area that was produced in January 2019 by the Northumberland Clinical Commissioning Group following the 2016 proposal to close the in-patient beds at the Rothbury Hospital.

The report demonstrates two key facts: for many people in the upper dale there is little or no public transport and the only towns directly accessible from Coquetdale are Alnwick, Morpeth and Newcastle. It reports that there are several uncertainties, mainly arising from potential reductions in transport funding, to the future of public transport; that although private car ownership/usage in the Coquet Valley is reported high, it is important to consider the reality behind assumptions about people’s current and future ability to drive to a health service, specially with an aging population of Northumberland.

The report recommends considering the implications of the aspects of transport experience detailed within, including the future uncertainties around public transport, to be addressed as part of the Travel Impact and Equality Impact Assessment to the Rothbury Hospital proposals both for the in-patient beds and a Health and Wellbeing Centre.

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General details

Report title 
Why the transport experience is important in the context of health provision in Coquetdale
Local Healthwatch 
Healthwatch Northumberland
Date of publication 
Tuesday, 1 January, 2019
Date evidence capture began 
Friday, 17 May, 2019
Date evidence capture finished 
Friday, 17 May, 2019
Type of report 
Key themes 
Quality of patient transport
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
User stories
How was the information collected? 

Details of health and care services included in the report

Other services 
Patient transport

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.