What young people think of LGBTQ+ support in Wiltshire

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Summary of report content

Young Healthwatch Wiltshire undertook a survey of young people aged 11 – 25 in August 2021 about the support available for LGBTQ+ young people. 28 people responded

There is a need for LGBTQ+ support in Wiltshire and there is currently a gap in services.

Education was seen as key in addressing the lack of understanding and discrimination faced by the LGBTQ+ community. This included changes in language and normalisation of pronoun use.

Advice and information was seen as an important area where young people could make informed decisions about the support they needed, but finding support was difficult.

Sex education was identified as a support need and for sexual health services to be LGBTQ+ inclusive.

Transgender healthcare was raised as an issue with long waiting lists for HRT (Hormone Replacement Therapy) and a lack of gender reassignment surgeries.

The report includes six recommendations.

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General details

Report title 
What young people think of LGBTQ+ support in Wiltshire
Local Healthwatch 
Healthwatch Wiltshire
Date of publication 
Tuesday, 22 March, 2022
Date evidence capture began 
Sunday, 1 August, 2021
Date evidence capture finished 
Tuesday, 31 August, 2021
Key themes 
Communication between staff and patients
Health inequalities
Quality of care
Staff attitudes
Staff training
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Sexual health
Mental health services 
Child and adolescent mental health services (CAMHS)

Details about conditions and diseases

Types of long term conditions 
Mental health condition
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
1-15 years
16-17 years
18-24 years
Non binary
Not known
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.