What people told us about their experiences during the COVID-19 pandemicDownload (PDF 597KB)
Summary of report content
Healthwatch Barnsley wanted to understand people’s experiences of accessing health and social care during the COVID-19 pandemic and how it was affecting their lives. They undertook a survey to which 34 people responded.
Most people found useful information about the pandemic on national organisation websites, from the media and family and friends.
Just under three in five respondents had had a telephone consultation with a GP, practice nurse or clinical pharmacist and just over a quarter had spoken to another medical professional on the phone.
Just under three quarters said they worried about the health of friends or family members and half worried more about their own health now than before the pandemic. Just under half said they didn’t require mental health support currently. A quarter said they needed support now but couldn’t access it.
The report also looks at how the current pandemic has affected people’s access to healthcare for other conditions, their experience of social care, how it has impacted their employment and how they were managing to keep well both physically and mentally during the pandemic.