Summary of report contentThe report is for Healthwatch Walsall to find out what its work focus for engagement and research should be for the coming year. In order to achieve the objective of making sure that the views of the public and people who use services are taken into account within Walsall, Healthwatch Walsall have carried out an annual public survey between August and December 2016 to identify key priority areas for 2017/18. The survey was available online and promoted by; Twitter, Facebook and email. The survey was also promoted at various community groups, groups supporting hard to reach people, church groups, health settings, the hospital and in schools as part of a forum exercise. The top 5 prioirities identified by respondents were; Accident and emergency, GP access and out of hours appointments, mental health, adult and childrens social care assessments and cancer care. The priorities identified will help to shape the research and engagement activities carried out over the next 12 months by Healthwatch Walsall.
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Walsall Priorities Report
Date of publication
Tuesday, 28 February, 2017
Date evidence capture began
Monday, 1 August, 2016
Date evidence capture finished
Wednesday, 31 August, 2016
Type of report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Out of hours
Secondary care services
Psychiatry/mental health (hospital services)
Mental health services
Community mental health team (CMHT)
Urgent and emergency care services
Accident & emergency
Types of disabilities
Types of long term conditions
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
All people 18 and over
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?