Walsall Priorities Report

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Summary of report content

The report is for Healthwatch Walsall to find out what its work focus for engagement and research should be for the coming year. In order to achieve the objective of making sure that the views of the public and people who use services are taken into account within Walsall, Healthwatch Walsall have carried out an annual public survey between August and December 2016 to identify key priority areas for 2017/18. The survey was available online and promoted by; Twitter, Facebook and email. The survey was also promoted at various community groups, groups supporting hard to reach people, church groups, health settings, the hospital and in schools as part of a forum exercise. The top 5 prioirities identified by respondents were; Accident and emergency, GP access and out of hours appointments, mental health, adult and childrens social care assessments and cancer care. The priorities identified will help to shape the research and engagement activities carried out over the next 12 months by Healthwatch Walsall.

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General details

Report title 
Walsall Priorities Report
Local Healthwatch 
Healthwatch Walsall
Date of publication 
Tuesday, 28 February, 2017
Date evidence capture began 
Monday, 1 August, 2016
Date evidence capture finished 
Wednesday, 31 August, 2016
Type of report 
Local analysis
Key themes 
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Out of hours
Secondary care services 
Cancer services
Psychiatry/mental health (hospital services)
Mental health services 
Community mental health team (CMHT)
Social care services 
Adult social care
Children services
Urgent and emergency care services 
Accident & emergency

Details about conditions and diseases

Types of disabilities 
Not known
Types of long term conditions 
Not known
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Specific ethnicity if known 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Not known
Types of health and care professionals engaged 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 
Not known

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.