Vascular services for County Durham and Darlington

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Summary of report content

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General details

Report title 
Vascular services for County Durham and Darlington
Local Healthwatch 
Healthwatch County Durham
Date of publication 
Friday, 1 March, 2019
Type of report 
Report
Key themes 
Access
Car parking cccess
Car parking charges
Communication between staff and patients
Information providing
Quality of care
Service closure
Service delivery organisation and staffing
Healthwatch reference number 
Rep-4678

Methodology and approach

Was the work undertaken at the request of another organisation? 
Yes
What type of organisation requested the work 
Other government body
If this work has been done in partnership, who is the partner? 
NHS England and NHS Improvement
Primary research method used 
Engagement event
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Secondary care services 
Inpatient care
Outpatients
Community services 
Other

Details about conditions and diseases

Conditions or diseases 
Cardiovascular conditions

Details of people who shared their views

Number of people who shared their views 
290
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Types of health and care professionals engaged 
N/A
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.