Vaccine attitudes report

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Summary of report content

Healthwatch Halton undertook a survey about people’s attitudes to the Covid vaccine.  157 people responded to it.

Most people are positive about the Covid-19 vaccine and want to have it when they are offered it. The main reasons for this are to protect their friends and family, vulnerable people, and themselves from the Covid-19 virus.

There was exclusively positive feedback about the local vaccination centres and process from those that had already received their first Covid-19 vaccination.  However, people had concerns as they did not understand why the second vaccine was delayed for so long, that they may not receive their second appointment, or why they couldn’t book the second appointment in advance.

Feedback from those who had not yet received their first vaccine revealed similar concerns about being missed for their appointment, and not knowing how or when they will be contacted to make their first appointment. Participants also requested regular updates regarding the progression of the local vaccination programme.

The findings also showed that people have concerns about the consistency of information that is given through the various NHS sources and feel that some GP practices may not have the most recent information about the vaccine. Some are making comparisons with other areas as to progression of the vaccination programme, and others feel that the order of groups to be vaccinated is not being followed locally. People also have concerns about the side effects of the vaccine, the possible interaction it may have with other medication, and the speed with which the vaccine has been designed and produced.

There were 9 recommendations better information for patients about the booking process, side effects of the vaccine and the need for consistency of messaging.  

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General details

Report title 
Vaccine attitudes report
Local Healthwatch 
Healthwatch Halton
Date of publication 
Friday, 7 May, 2021
Date evidence capture began 
Thursday, 28 January, 2021
Date evidence capture finished 
Thursday, 11 March, 2021
Key themes 
Booking appointments
Communication between staff and patients
Health protection
Information providing
Service delivery organisation and staffing

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Diagnostic and/or screening service - single handed sessional providers

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.