Understanding the impact of Covid-19 on Turkish/Kurdish communities in Haringey

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Summary of report content

Healthwatch Haringey reached out to a number of community organisations with relationships with the Turkish/Kurdish communities. They interviewed and conducted surveys with staff and volunteers from these groups. 

It was found that the Turkish and Kurdish communities have been facing difficulties in accessing health and social care services, which is due to the lack of provisions by primary and secondary care providers in supporting vulnerable groups and those who have language difficulties. The Turkish and Kurdish communities have also experienced challenges in obtaining accurate and up-to-date information about the Covid-19 pandemic. Mental health was also an issue raised, especially among refugees and asylum seekers from Turkish and Kurdish backgrounds.

The recommendations related to access to information, access and communication with health services, and mental health and wellbeing. 

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General details

Report title 
Understanding the impact of Covid-19 on Turkish/Kurdish communities in Haringey
Local Healthwatch 
Healthwatch Haringey
Date of publication 
Thursday, 6 August, 2020
Date evidence capture began 
Monday, 1 June, 2020
Date evidence capture finished 
Tuesday, 30 June, 2020
Type of report 
Report
Key themes 
Access
Communication between staff and patients
Health protection
Holistic support
Information providing
Interpreters
Lifestyle and wellbeing
Service delivery organisation and staffing
Support
Healthwatch reference number 
Rep-7709

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Structured interview
Survey
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Community services 
Other

Details of people who shared their views

Number of people who shared their views 
10
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Other population characteristics 
Refugees or asylum seekers
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Allied health care professionals
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.