Transition from child to adult mental health services, Wandsworth

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Summary of report content

During February and March 2017, Healthwatch Wandsworth conducted a survey about transition from child and adolescent mental health services to adult services. The survey was open from 13th February to 31st March 2017. The survey received 17 responses and two additional responses to an online poll. Wandsworth Borough Council had already worked with the local Youth Council and sought views of young people, so the focus of this survey was to get the views of carers and others involved in the process. The Healthwatch Wandsworth survey aimed to understand the issues young people, families, carers and professionals in Wandsworth perceive there to be in the transition process, with a view to support both Wandsworth Council and Wandsworth Clinical Commissioning Group in addressing gaps, and improving the quality of the support offered to young people, when they make their transition to adult services. Respondents identified challenges relating to waiting times, high clinical thresholds and inadequate levels of support. Other factors were also identified as key points for consideration included: • Person-centred pathways • Meaningful cross-system working At the time of going to print there was no provider or commissioner response.

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General details

Report title 
Transition from child to adult mental health services, Wandsworth
Local Healthwatch 
Healthwatch Wandsworth
Date of publication 
Thursday, 2 February, 2017
Date evidence capture began 
Thursday, 2 February, 2017
Date evidence capture finished 
Thursday, 2 February, 2017
Type of report 
Patient experience
Key themes 
Communication between staff and patients
Staff levels
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Secondary care services 
Child and adolescent mental health services (CAMHS)
Mental health services 
Mental health crisis service
Social care services 
Children services

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.