Technology Enabled Care, Bolton

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Summary of report content

This is a report which was written by Healthwatch Bolton detailing people’s views on Technology Enabled Care and what their awareness and use of technology were for health. These views were collected via a survey which people completed online or visiting the TEC event which was ran by Healthwatch Bolton in Bolton Town Centre on 3rd August 2017. There were 211 people who took part with the report providing results regarding: Whether people have heard of the term ‘TEC’ Whether people had access to the Internet What people used the Internet and technology for How people access health and wellbeing information What apps people used that are health related What people would use TEC for and what they thought the associated barriers were The report was then concluded with suggestions for next steps and conclusions based on the findings which were as following: Nearly all respondents had access to the internet but few used technology for health related purposes and very few have heard or understood TEC. People identified lack of information about health and care related technologies and access to them as major barriers to exploring TEC. Many people saw TEC too complex to use. Some expressed willingness to ‘explore’ for ‘private’ health and care related issue. Following on from the conclusions, Healthwatch Bolton provided recommendations to commissioners and to providers. No response was provided from service providers.

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General details

Report title 
Technology Enabled Care, Bolton
Local Healthwatch 
Healthwatch Bolton
Date of publication 
Wednesday, 13 September, 2017
Type of report 
Key themes 
Health and safety
Health promotion
Information providing
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Engagement event
How was the information collected? 

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.