Summary of report content
The following report provides a breakdown of the top service themes which received patient, user and carer experiences during August 2015. A total of 216 health and care experiences were shared. 88 were formally reported to Healthwatch and a further 128 via there feedback centre. The period relates to 1 st – 31st August 2015. The key themes within each area is Hospitals, Care Homes and GP services.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.