Stroke services engagement report-West Yorkshire and Harrogate

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Summary of report content

Across West Yorkshire and Harrogate, health and social care services, including the NHS, are working together to look at better ways of delivering care for people who have a stroke. This has been highlighted as a priority in the draft Sustainability and Transformation Plan (STP) for the area. Before decisions were made on the future of stroke services in West Yorkshire and Harrogate, Healthwatch organisations across the area wanted to find out what people think about the services that are currently provided and what would be important to them should they have a stroke, or care for someone who has now or in the future. The engagement ran for six weeks, commencing on Wednesday 1st February until Wednesday 15th March 2017. A survey was designed to gain feedback from people who had experienced a stroke, the wider public and key stakeholders. Healthwatch organisations received 940 completed surveys either via face to face engagement activities (830, 88%) or social media advertising (110, 12%). Of these, 49.2% had previously had a stroke. The key themes from the existing data and the engagement were as follows: changes to stroke services; acute stroke services; discharge process; stroke services in the community; awareness and prevention.

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General details

Report title 
Stroke services engagement report-West Yorkshire and Harrogate
Local Healthwatch 
Healthwatch Bradford
Date of publication 
Saturday, 1 April, 2017
Date evidence capture began 
Wednesday, 1 February, 2017
Date evidence capture finished 
Wednesday, 15 March, 2017
Type of report 
Key themes 
Continuity of care
Information providing
Integration of services
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
If this work has been done in partnership, who is the partner? 
West Yorkshire and Harrogate Sustainability Transformation Partnership, Healthwatch Calderdale, Healthwatch Kirklees, Healthwatch Leeds, Healthwatch North Yorkshire and Healthwatch Wakefield
Primary research method used 
Engagement event
User stories
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Acute services with overnight beds
Community services 
Community healthcare and nursing services
Continuing care

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Not known
Types of health and care professionals engaged 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.