Spotlight on Gravesham

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Summary of report content

The Healthwatch Kent report based on interviewing 39 people at Gravesham Borough Council about their experiences of local health and social care services. Areas covered in this report: GP practice, breast screening, dementia, outpatients, adult social care, residential care home and accident & emergency.

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General details

Report title 
Spotlight on Gravesham
Local Healthwatch 
Healthwatch Kent
Date of publication 
Friday, 30 November, 2018
Date evidence capture began 
Monday, 1 October, 2018
Date evidence capture finished 
Monday, 1 October, 2018
Type of report 
Healthwatch England general insight review
Key themes 
Booking appointments
Patient records
Healthwatch reference number 

Methodology and approach

Primary research method used 
Structured interview
How was the information collected? 
Engagement Event

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Breast screening
Social care services 
Adult social care
Residential care home
Urgent and emergency care services 
Accident & emergency

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.