#SpeakUp: Burton Street Foundation

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Summary of report content

Burton Street Foundation is a not-for-profit community organisation who provide a wide range of day services for people with learning disabilities, designed to develop self-esteem, self-confidence and self-awareness.

Healthwatch Sheffield worked with Burton Street Foundation to engage family members and support workers of adults with learning disabilities to find out more about their experiences.

152 individuals responded to the survey which sought to understand people’s knowledge of and experience with annual health checks and hospital passports, and any potential barriers to accessing them.

Key findings

  • Most people are offered annual health checks and do take them up, but there are still improvements to ensure everyone can benefit from these checks
  • Most would like a return to face-to-face appointments as a standard
  • People rely on GPs to remind them about appointments, so it is important that there is a system in place
  • Most people know what a hospital passport is but not everyone has been able to create one, more information and support is needed
  • Some feel that staff would not take the time to read hospital passports

A number of recommendations were made in this report to address the steps GP practices should take to increase uptake of annual health checks and for hospitals to increase awareness and use of hospital passports. For example, proactively inviting patients to appointments and making reasonable adjustments, and increasing awareness of hospital passports amongst staff through training.

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General details

Report title 
#SpeakUp: Burton Street Foundation
Local Healthwatch 
Healthwatch Sheffield
Date of publication 
Friday, 7 January, 2022
Date evidence capture began 
Friday, 1 July, 2022
Date evidence capture finished 
Tuesday, 31 August, 2021
Key themes 
Continuity of care
Health promotion
Holistic support
Information providing
Patient records
Quality of appointment

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Voluntary and Community Sector
If this work has been done in partnership, who is the partner? 
Burton Street Foundation
Primary research method used 

Details of health and care services included in the report

Primary care services 
GP practice
Urgent care services

Details about conditions and diseases

Types of disabilities 
Learning or understanding or concentrating

Details of people who shared their views

Number of people who shared their views 
Age group 
18-24 years
25-64 years
65-85 years
Does the information include carer's, friend's or relative's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.