Sitting comfortably: Listening to the experiences of adults and children using wheelchair services in Cambridgeshire and PeterbroughDownload (PDF 5.14MB)
Summary of report contentThis report was written by Healthwatch Cambridgeshire following feedback from local residents on the topic of wheelchair services. The report was published August, 2016 with a set of survey work being completed. A total of 65 responses were gathered through the involement of local groups. Overall sentiment was negative, many people found there to be a lack of information about what was available and how to update a chair once someone had one for some time. Some people were unhappy with the chair they were given. The time to wait for a chair was also felt to be too long by some respondents. A set of recommendations is included in the report. No response from related providers is attached. Summary of recommendations: - The wheelchair service sets and meets clear response times - Coordination between different parts of the service must improve - The service is responsive to the individual needs of wheelchair users
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Sitting comfortably: Listening to the experiences of adults and children using wheelchair services in Cambridgeshire and Peterbrough
Date of publication
Tuesday, 9 August, 2016
Date evidence capture began
Tuesday, 1 December, 2015
Date evidence capture finished
Monday, 15 February, 2016
Type of report
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Types of disabilities
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?