Summary of report content
NHS England and NHS Improvement (NHSE&I) requested Healthwatch North Yorkshire’s help in conducting public engagement as part of the procurement of NHS dentistry in the Scarborough area, following the recent closure of services in the area. Three focus groups were held during June 2021 and a survey was hosted on HWNY’s website between 29th June and 6th July 2021. Thirteen members of the public attended the focus groups, and they received 197 valid responses to the survey.
The results demonstrate a strong desire for NHS dentistry in the area. Respondents made it clear that they wanted accessible, affordable, friendly, and regular dentistry. Questions about preferred opening times indicated a desire for services available outside working hours. And location needs tended towards local services, or those located in central locations accessible by public transport or with parking available.