Safeguarding Experiences

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Summary of report content

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General details

Report title 
Safeguarding Experiences
Local Healthwatch 
Healthwatch Wolverhampton
Date of publication 
Thursday, 15 September, 2016
Date evidence capture began 
Tuesday, 1 December, 2015
Date evidence capture finished 
Thursday, 1 September, 2016
Type of report 
Local analysis
Other
Key themes 
Access
Administration
Communication between staff and patients
Complaints procedure
Consent to care and treatment
Continuity of care
Health and safety
Integration of services
Quality of staffing
Quality of treatment
Referrals
Staff attitudes
Staff training
Support
Other information of note about this report 
Careplan
Safeguarding
Healthwatch reference number 
HW-02

Methodology and approach

Was the work undertaken at the request of another organisation? 
Yes
What type of organisation requested the work 
Local Council
If this work has been done in partnership, who is the partner? 
One Voice
Primary research method used 
Focus group
Structured interview
How was the information collected? 
Research

Details of health and care services included in the report

Social care services 
Home care / domiciliary care
Nursing care home
Residential care home
Respite care

Details about conditions and diseases

Types of disabilities 
Multiple
Types of long term conditions 
Diabetes

Details of people who shared their views

Number of people who shared their views 
32
Age group 
65-85 years
Gender 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Does the information include other people's views? 
Yes
What was the main sentiment of the people who shared their views? 
Negative

Outcomes and impact

Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.