Response to the Policy for Non-Emergency NHS funded Patient Transport, Isles of ScillyDownload (PDF 569KB)
Summary of report contentThe document highlights the response made by Healthwatch Isles of Scilly in relation to the Policy for Non-Emergency NHS Funded Patient Transport, with specific regard to the impact on Isles of Scilly patients. The response raised concerns in the following areas: • For some appointments in Truro, day return travel may only be possible via Newquay airport, due to the time and duration of the appointment and therefore the question about partial reimbursement for patients was raised. • Concern was expressed about the implication for seasonal staff in terms of eligibility for travel costs. • Concerns were raised relating to the referral pathways not always being straightforward and patients finding themselves in a predicament regarding funded travel for treatment and procedures which take place in the primary care setting but not available on the island, the example of a vasectomy was given. • Clarification was also sought in terms of eligibility and impact for a variety of other patient groups including those that needed frequent hospital visits and those with sensory impairments. There was no response included within the report at the time of publication.
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Response to the Policy for Non-Emergency NHS funded Patient Transport, Isles of Scilly
Healthwatch Isles of Scilly
Date of publication
Friday, 18 August, 2017
Date evidence capture began
Thursday, 1 June, 2017
Date evidence capture finished
Thursday, 1 June, 2017
Type of report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Diagnostic and/or screening service - single handed sessional providers
Secondary care services
Urgent and emergency care services
Urgent care services
What type of pregnancy or maternity themes are included in the report
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?