Reasonable adjustments

Download (PDF 1.58MB)
You voted 'No'.

Summary of report content

Healthwatch Herefordshire created an online survey that they publicised, and they visited groups of people with disabilities in Herefordshire. 35 responses were received. They also spoke to 27 services.

The report looks at disabled people’s experiences of accessing local services and what changes they expected.  The report sets out recommendations to particular local services to make their premises more accessible to disabled people.

Would you like to look at:

General details

Report title 
Reasonable adjustments
Local Healthwatch 
Healthwatch Herefordshire
Date of publication 
Thursday, 29 April, 2021
Date evidence capture began 
Monday, 1 April, 2019
Date evidence capture finished 
Tuesday, 23 March, 2021
Key themes 
Access
Building and facilities
Information providing

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details about conditions and diseases

Types of disabilities 
Hearing
Learning or understanding or concentrating
Mobility
Vision impairment

Details of people who shared their views

Number of people who shared their views 
35
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.