Primary Care cervical screening, County Durham

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Summary of report content

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General details

Report title 
Primary Care cervical screening, County Durham
Local Healthwatch 
Healthwatch County Durham
Date of publication 
Thursday, 1 March, 2018
Date evidence capture began 
Monday, 1 January, 2018
Date evidence capture finished 
Wednesday, 31 January, 2018
Type of report 
Report
Key themes 
Access
Administration
Booking appointments
Cancellation
Communication between staff and patients
Consent to care and treatment
Diagnosis
Engagement
Health protection
Quality of appointment
Quality of care
Staff attitudes
Staff training
Healthwatch reference number 
Rep-6829

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Diagnostic and/or screening service - single handed sessional providers
GP practice

Details about conditions and diseases

Conditions or diseases 
Gynaecological conditions
What type of pregnancy or maternity themes are included in the report 
N/A

Details of people who shared their views

Number of people who shared their views 
897
Age group 
All people 18 and over
Gender 
Female
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Not known
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Not known
Types of health and care professionals engaged 
N/A
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 
Neutral

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.