People's experiences and views about Covid-19 vaccinations in Brighton & Hove

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Summary of report content

Healthwatch Brighton and Hove undertook a survey to find out local people’s experience of and attitudes to the Covid 19 vaccination programme between 13 February and 31 March 2021. 2,102 people responded.

Over three quarters had received at least one vaccine.  Over three quarters of White British respondents had had the vaccine compared to 66 % of other ethnic groups. Reasons for accepting the vaccination were a mixture of personal interests and those for the wider public benefit.

 People were generally positive about the vaccine experience.  Over nine in ten rated the information about where and when to receive the vaccine as excellent. Over half were able to ‘book an appointment at a time/date that suited me’. Over nine in ten said they were very likely to encourage their family and friends to having a COVID-19 Vaccination.

Over four in five had received written details of the vaccine received, and a similar number received information on the possible side-effects. The one area of concern expressed in the open-ended comments was that under two in five received information about the time, date and location of the second vaccine.

Of those yet to have the vaccine, over one in five were ‘undecided but unlikely to accept the vaccine’, ‘definitely will not accept the vaccine’ or ‘been offered and declined the vaccine’. For those hesitant about the vaccine, over 50% mentioned safety, side-effects, strength of evidence of effectiveness, and right to choose as their reasons

Over a quarter of ethnic minority groups were hesitant to have the vaccine compared to just under 15 % of White-British respondents.  Over three in ten of respondents with disabilities were hesitant compared to 16% of those without disabilities.

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General details

Report title 
People's experiences and views about Covid-19 vaccinations in Brighton & Hove
Local Healthwatch 
Healthwatch Brighton And Hove
Date of publication 
Tuesday, 6 July, 2021
Date evidence capture began 
Saturday, 13 February, 2021
Date evidence capture finished 
Wednesday, 31 March, 2021
Key themes 
Booking appointments
Communication between staff and patients
Health inequalities
Health protection
Quality of appointment
Service delivery organisation and staffing

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
Diagnostic and/or screening service - single handed sessional providers

Details of people who shared their views

Number of people who shared their views 
Age group 
1-15 years
16-17 years
18-24 years
25-64 years
65-85 years
85 +
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.