Summary of report content
This report is a regular quarterley report produced by Healthwatch Knowsley based on comments they receive from the public regarding Aintree University Hospital NHS Foundation Trust. This report covers Quarter Three of 2015/2016. 25 comments were collected in this period. The comments related to the following areas: Access Cleanliness Communication Staff attitudes Waiting Times The comments were mostlty positive only highlighting that there were sometimes lengthy waits at the Emergency Department.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.