Patient Experience Report Aintree University Hospital Quarter 3 2015/16Download (PDF 1.47MB)
Summary of report contentThis report is a regular quarterley report produced by Healthwatch Knowsley based on comments they receive from the public regarding Aintree University Hospital NHS Foundation Trust. This report covers Quarter Three of 2015/2016. 25 comments were collected in this period. The comments related to the following areas: Access Cleanliness Communication Staff attitudes Waiting Times The comments were mostlty positive only highlighting that there were sometimes lengthy waits at the Emergency Department.
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Patient Experience Report Aintree University Hospital Quarter 3 2015/16
Date of publication
Tuesday, 21 November, 2017
Date evidence capture began
Monday, 5 October, 2015
Date evidence capture finished
Thursday, 31 December, 2015
Type of report
Cleanliness hygiene and infection control
Communication between staff and patients
Quality of care
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Secondary care services
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Accident & emergency
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?