Patient experience of discharge from the Royal Shrewsbury Hospital

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General details

Report title 
Patient experience of discharge from the Royal Shrewsbury Hospital
Local Healthwatch 
Healthwatch Shropshire
Date of publication 
Friday, 3 November, 2017
Date evidence capture began 
Tuesday, 14 June, 2016
Date evidence capture finished 
Friday, 24 June, 2016
Type of report 
Report
Key themes 
Discharge
Healthwatch reference number 
Rep-1792

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
If this work has been done in partnership, who is the partner? 
Healthwatch Telford and Wrekin
Primary research method used 
Structured interview
How was the information collected? 
Research

Details of health and care services included in the report

Secondary care services 
Acute services with overnight beds
General surgery
Urology

Details of people who shared their views

Number of people who shared their views 
57
Age group 
Not known
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
White and Asian
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Not known
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.