Oxford's new and emerging communities - views on wellbeing

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Summary of report content

Between November 2019 and September 2020, Oxford Community Action, along with community volunteers, worked collaboratively with Healthwatch Oxfordshire to understand what Oxford’s new and emerging communities think about wellbeing.

Previous joint work had highlighted that mental health and wellbeing was a concern.

They ran three focus groups and designed a questionnaire to reach out to Oxford’s new and emerging communities. 152 people responded to the questionnaire. Respondents represented the diverse and multi-ethnic communities in Oxford.

Of 120 responses, 87% said they would turn for support to friends and family, 58% to a faith leader or spiritual guidance, 30% to a GP, and 24% towards cultural methods (131 responses). Only 4% would turn to mental health support.

Interest in gaining skills and support to manage mental wellbeing was clear. Over 35% responses indicated desire for more support for mental health, as well as nearly 18% for managing spiritual crises, over 19% for suicide prevention, and nearly 60% help to ‘manage stress’.

Healthwatch Oxfordshire concluded that there is an appetite within the community to learn more about, gain skills and receive support to improve health and wellbeing. However, there are significant barriers to getting the support that is needed.

Communities want to see support designed and delivered with their input, within community settings, and building on community networks. Services need to actively engage and reach out to enable this to happen, in a continuous ongoing dialogue, and build relationships over time.

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General details

Report title 
Oxford's new and emerging communities - views on wellbeing
Local Healthwatch 
Healthwatch Oxfordshire
Date of publication 
Friday, 1 January, 2021
Date evidence capture began 
Friday, 1 November, 2019
Date evidence capture finished 
Wednesday, 30 September, 2020
Type of report 
Key themes 
Lifestyle and wellbeing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Voluntary and Community Sector
If this work has been done in partnership, who is the partner? 
Oxford Community Action
Primary research method used 
Focus group

Details of health and care services included in the report

Mental health services 
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Mental health crisis service
Mental health recovery service
Older peoples mental health community service
Psychiatry / mental health (other services)
Community services 

Details of people who shared their views

Number of people who shared their views 
Age group 
18-24 years
25-64 years
65-85 years
Non binary
Specific ethnicity if known 
Any other Asian background
Any other Black/African/Caribbean background
Any other ethnic group
Any other Mixed/Multiple ethnic background
Any other White background
English/Welsh/Scottish/Northern Irish/British
White and Asian
White and Black African
White and Black Caribbean
Does the information include public's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.