Mental health summary report

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Summary of report content

Healthwatch Devon carried out conducted a survey and supported 5 workshops to obtain people’s views on new proposals for community opportunities. They recorded the views of 206 respondents. The feedback received was used to inform the drafting of service specifications. There were a number of different themes that emerged from the views of the respondents. 73% of respondents wanted greater choice in adult mental health services. There was an acknowledgement that people appreciated current services that were available. The majority of respondents indicated that they wanted services to be available all the time, but recognised that this was not viable. Respondents also signalled that current mental health services are too complicated and support to better navigate this would be helpful. Other themes that emerged included the need for support to access services and the consideration of linking up with other community provision. The report did not make any recommendations.

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General details

Report title 
Mental health summary report
Local Healthwatch 
Healthwatch Devon
Date of publication 
Thursday, 12 March, 2015
Date evidence capture began 
Thursday, 1 January, 2015
Date evidence capture finished 
Sunday, 8 March, 2015
Type of report 
Key themes 
Service delivery organisation and staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
Primary research method used 
Engagement event
How was the information collected? 

Details of health and care services included in the report

Mental health services 
Community mental health team (CMHT)
Mental health crisis service
Psychiatry / mental health (other services)
Community services 
Community based services for people with mental health needs

Details about conditions and diseases

Types of disabilities 
Mental health
Types of long term conditions 
Mental health condition

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Does the information include other people's views? 
Not known
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.