Long Term Plan North Central London Report

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Summary of report content

In the North Central London STP area, local Healthwatch engaged 1012 local people to gather their views of health and care services and the potential development outlined in the NHS Long Term Plan (LTP). Th 5 Healthwatch in this area focussed on cancer, learning disabilities and autism, cardiovascular disease, diabetes and dementia. 

The report found that local people want to be involved in decisions about their treatment and this would be supported by having access to clear and meaningful information. Local people recognise that using technology could be beneficial in delivering efficient and fast health care. Although, there is a risk of dividing the population, based on those who can or can't afford access to equipment. Those with learning disabilities reported that there are inconsistencies in the quality of and access to primary care and Annual Health Checks. Lack of access to information that meets patients’ needs was cited as problematic in most of the boroughs, whether this was regarding prostate and bowel cancer or support around the management of diabetes.

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General details

Report title 
Long Term Plan North Central London Report
Local Healthwatch 
Healthwatch Barnet
Healthwatch Camden
Healthwatch Enfield
Healthwatch Haringey
Healthwatch Islington
Date of publication 
Monday, 12 August, 2019
Date evidence capture began 
Friday, 1 March, 2019
Date evidence capture finished 
Tuesday, 30 April, 2019
Type of report 
Key themes 
Communication between staff and patients
Digitalisation of services
Health protection
Information providing
Quality of treatment
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Other government body
If this work has been done in partnership, who is the partner? 
NHS England
Primary research method used 
Focus group
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Cancer services
Diabetic medicine
Community services 
Community based services for people with a learning disability

Details about conditions and diseases

Conditions or diseases 
Diabetes and other endocrinal, nutriotional and metabolic conditions
Types of long term conditions 
Alzheimer’s disease or dementia
Learning disability
Mental health condition

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Specific ethnicity if known 
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.