Long Term Plan Leicester, Leicestershire and Rutland Report

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General details

Report title 
Long Term Plan Leicester, Leicestershire and Rutland Report
Local Healthwatch 
Healthwatch Leicester
Healthwatch Leicestershire
Healthwatch Rutland
Date of publication 
Friday, 13 September, 2019
Date evidence capture began 
Friday, 1 March, 2019
Date evidence capture finished 
Friday, 31 May, 2019
Type of report 
Report
Key themes 
Access
Booking appointments
Communication between staff and patients
Continuity of care
Diagnosis
Digitalisation of services
Discharge
Engagement
Health and safety
Health inequalities
Holistic support
Information providing
Integration of services
Quality of care
Quality of staffing
Referrals
Service delivery organisation and staffing
Support
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Other information of note about this report 
Carers

Methodology and approach

Was the work undertaken at the request of another organisation? 
Yes
What type of organisation requested the work 
Other government body
If this work has been done in partnership, who is the partner? 
NHS England
Primary research method used 
Focus group
Structured interview
Survey
Unstructured Interview
How was the information collected? 
Research

Details of health and care services included in the report

Primary care services 
Diagnostic and/or screening service - single handed sessional providers
GP practice
Mobile doctors service
Out of hours
Secondary care services 
Appointments
Cancer services
Care of the elderly
Dementia
End of life care
Mental health services 
Learning disability service
Social care services 
Adult social care

Details about conditions and diseases

Conditions or diseases 
Cancer
Diabetes and other endocrinal, nutriotional and metabolic conditions
Respiratory conditions
Types of disabilities 
Mental health
Types of long term conditions 
Alzheimer’s disease or dementia
Another long-term condition
Diabetes
Heart disease
Learning disability
Mental health condition

Details of people who shared their views

Number of people who shared their views 
597
Age group 
All
Gender 
All
Ethnicity 
All
Other population characteristics 
People who are geographically isolated
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
What type of impact was determined? 
Implied Impact
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.