The lived experience of hospital discharge

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Summary of report content

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General details

Report title 
The lived experience of hospital discharge
Local Healthwatch 
Healthwatch Leicestershire
Date of publication 
Monday, 6 March, 2017
Date evidence capture began 
Thursday, 1 September, 2016
Date evidence capture finished 
Saturday, 31 December, 2016
Type of report 
Other
Patient experience
Key themes 
Communication between staff and patients
Continuity of care
Discharge
Integration of services
Staff training
Healthwatch reference number 
HWREP-000707

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
How was the information collected? 
Research
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Secondary care services 
Inpatient care

Details about conditions and diseases

Types of disabilities 
N/A

Details of people who shared their views

Number of people who shared their views 
286
Age group 
All people 18 and over
Gender 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
All care professionals
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Not known
What type of impact was determined? 
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.