Keeping an eye on things: People's experiences of home blood pressure monitoring in Oxfordshrie and Buckinghamshire

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Summary of report content

Healthwatch Oxfordshire and Healthwatch Bucks reported on their findings from a collaborative project led by Healthwatch England and supported by five local Healthwatch teams, including Healthwatch Oxfordshire and Healthwatch Bucks.

Healthwatch were asked to evaluate the NHS blood pressure @home programme by listening to patients experiences of home blood pressure monitoring and to make recommendations to inform future ‘remote monitoring’ programmes. The project later expanded its scope to include anyone who monitored their own blood pressure.

The study used a combination of a patient survey and in-depth interviews, collected from August to October 2021. The analysis is based on 159 complete patient surveys and in-depth interviews with six people.

The results show that people monitor their blood pressure for different reasons and experience it in different ways. Although most people’s experiences are positive, and they find it convenient and relatively easy, some people require support to use a monitor and others would prefer to have their blood pressure taken at their GP practice.

Several factors are likely to encourage people to take part and remain engaged in home BP monitoring. These include having access to clear information about blood pressure and how to check it, flexibility in how readings can be sent, and good communication and regular feedback from GP practices.

A number of recommendations were made in the report.

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General details

Report title 
Keeping an eye on things: People's experiences of home blood pressure monitoring in Oxfordshrie and Buckinghamshire
Local Healthwatch 
Healthwatch Buckinghamshire
Healthwatch Oxfordshire
Date of publication 
Wednesday, 2 March, 2022
Date evidence capture began 
Sunday, 1 August, 2021
Date evidence capture finished 
Sunday, 31 October, 2021
Key themes 
Communication between staff and patients
Health promotion
Information providing
Lifestyle and wellbeing

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Service Provider
If this work has been done in partnership, who is the partner? 
In partnership with Healthwatch England, to evaluate NHS blood pressure @home programme.
Primary research method used 
Structured interview

Details of health and care services included in the report

Primary care services 
GP practice

Details of people who shared their views

Number of people who shared their views 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.